POINTS (INTERFACE AI)
- As a software Technical Writer I am responsible for creating and maintaining comprehensive documentation for both technical and non-technical audiences managing multiple projects simultaneously.
- The document support pertains to various actions carried out largely during the on-boarding phase concerning and the implementation phase.
- Understanding Domain Products.
- Documentation involves mapping product flows and setups for each customer environment.
- Translating complex technical concepts.
- Clear, user-friendly documentation.
Collaborate with product management, client, and engineering of success teams to collect.
Information and ensure accuracy in documentation.
- TEMPLATES & STANDARDS
- CONFLUENCE
- GIT VERSION CONTROL (CMS)
- AGILE
- AI
- VISUAL AIDS
- USERS TECH & NON-TECH
- API