Duties and Responsibilities
- Writes technical and user information.
- Completes self and peer reviews of content to ensure consistency and simplicity of language.
- Reviews drawings and design reports writes text, and coordinates layout and design of materials.
- Uses the product software to review feature plans and create appropriate content.
- Partners with other areas of the business to understand and respond to content needs.
- Identifies required content updates based on product enhancements.
- Completes content on time throughout the software development lifecycle.
- Design, develop, and deploy WalkMe experiences.
Knowledge, Skills & Abilities
Excellent English verbal and written communication skills.
- Ability to do research.
- Creativity. Strong interpersonal skills, including an ability to work comfortably with SMEs (Subject Matter Experts).
- Experience/interest in software.
- Experience working closely with product management and product development teams.
- Exceptional attention to detail. Knowledge of Agile methodology.
- Knowledge of digital adoption platforms (DAPs) is desirable.
- Knowledge of jQuery, HTML, and CSS is desirable.
Qualifications
- 3+ years of applicable experience and demonstrated success/knowledge.
- Bachelor’s degree (or equivalent experience).